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How to add clients to an agency

How to add client companies under your agency in Catacloud, and control which agency members have access to the various companies.

Written by Florence C.L.H. Kröger-Smedmann

Prerequisites

To add clients under the agency you need:

  • Access to the agency module in Catacloud

  • Access to the clients you want to add

Doesn't your company have the agency module activated yet? Contact [email protected] and we'll help you set this up.

How to add a client

  1. Go to the Agency module in Catacloud.

  2. Select Agency clients.

  3. Click Add client to agency and search for the company you want to add.

  4. Confirm your choice.

Managing access for agency members

Once the client has been added, you can decide which agency members should have access to that company – and at what level.

The following access levels are available:

  • Administrator – full access

  • Accountant – access tailored to accounting work

  • Member – limited access

  • No access – the member does not see the company

For a detailed walkthrough of how to grant access via an access group, see the article Roles, auditor access and access groups.

Need help?

If the agency module isn't available for your company, or you run into problems, contact us at [email protected].

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