Use the Register payment action to mark an invoice as paid manually. This is useful if the customer has paid in cash, via bank outside the system or in another way that is not matched automatically.
How to register a payment
Go to Invoicing → Invoices.
Click the Actions menu on the right of the invoice in the list, or open the invoice itself.
Select Register payment. A dialog opens.
Fill in Payment method, Payment date and Payment amount. The remaining balance is shown automatically.
Click Set as paid to confirm.
When the invoice is fully settled, it gets the status Paid and is shown under the Paid tab in the invoice list.
See also
When should you contact us?
Contact us in the chat if you can't register the payment, or if the status is not updated. Provide:
Client name and customer name
Invoice number and the amount you tried to register
Screenshot of any error message