Wondering why you can't change or delete Online Banking and Payed to bank? Or does your company use a bank account other than 1920? Here is how payment settings work, and how to create your own.
What are payment settings?
A payment setting decides which account a payment is posted to. You find them under Administration → Accounting, on the Payment settings tab.
Each payment setting has a category:
Invoice Payment: used when you register a payment on a customer invoice, a supplier invoice or a receipt. You choose it in the Payment method field under Register payment.
Bank Payment: used in the bank reconciliation, for example for interest and fees.
The type is either Incoming payment (money in) or Outgoing payment (money out).
Why are some payment settings locked?
Every client gets four payment settings automatically when the client is created:
Online Banking: incoming payment to the bank account (usually 1920).
Cash: incoming payment to the cash account (usually 1900).
Payed to bank: outgoing payment from the bank account (usually 1920).
Cash: outgoing payment from the cash account (usually 1900).
These four have a padlock in the Locked column. They can't be changed, deleted or hidden, and they always appear when you choose a payment method.
Note: If the client was set up in Norwegian, they are called Nettbank, Kontanter and Betalt til bank. “Payed to bank” means the bill was paid from the bank account.
Using a different bank account? Create your own payment setting
Go to Administration → Accounting and choose the Payment settings tab.
Click New payment setting.
Fill in the fields:
Name: a name everyone recognises, for example “Account 1922”.
Account: the bank account the payment should be posted to, for example 1922.
Type: choose Outgoing payment for bills you pay, Incoming payment for payments you receive.
Category: choose Invoice Payment.
Click Create payment setting.
If the account is used for both incoming and outgoing payments, create two payment settings – one of each type.
Tip: You can also create a new payment setting straight from the Payment method field when you post a voucher. New payment setting is at the bottom of the list.
Make the new payment setting preselected
On bills and receipts, the new payment setting can be filled in automatically:
Go to Administration → Accounting and stay on the General tab.
Under Standard settings, click the Default payment option field.
Under Register payment, choose the new payment setting.
Click Update settings.
Note: The default only applies to outgoing payments – supplier invoices and receipts. When you register an incoming payment, you choose the payment setting yourself.
Good to know
Your own payment settings can be changed and deleted. Click the pencil to change one, or the bin to delete it.
The account must be active in the chart of accounts. A deactivated account can't be chosen.
You need access to change payment settings. If you can't see New payment setting, ask an administrator for access.
Read more
When should you contact us?
Contact us in the chat if you can't save a new payment setting, or if a payment was posted to the wrong account even though the right payment setting was chosen. Please include:
client,
the name of the payment setting and the account,
voucher number and date if it concerns a posting,
the exact error message.