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How do I export vouchers and the accounts from Catacloud?

How to export the voucher files (PDFs and attachments) and the postings (SAF-T Financial) from Catacloud – for example for a demerger, a change of system or archiving.

Written by Florence C.L.H. Kröger-Smedmann

If the accounts are moving to another system – for a demerger, a merger, a change of accountant or for archiving – you usually need two things:

  • The postings – the accounts themselves, with accounts, postings and voucher numbers.

  • The vouchers – the files (PDF, images, EHF) attached to each voucher.

You export both from the same place: Administration → Data transfer.

Can't see Data transfer in the menu? Then your user does not have access. Ask an administrator in the company to give you access to data transfer.

1. Export the postings (SAF-T Financial)

SAF-T is the standard format for accounting data in Norway. Most accounting systems can import it.

  1. Go to Administration → Data transfer.

  2. Under SAF-T Financial, click Export.

  3. Choose the Period – for example the whole financial year.

  4. Fill in the Contact person (first name and last name are required). Email and phone are filled in with your details.

  5. Click Export.

The file downloads directly in your browser. If you see a yellow warning in the window, read it – it points to something in the accounts that should be checked before the file is imported into the new system.

2. Export the voucher files

  1. Go to Administration → Data transfer.

  2. Under Voucher files, click Export.

  3. Choose the Period. If you leave the field empty, you get everything from the first to the last posting in the accounts.

  4. Click Export.

The package is created in the background. You receive an email with a download link when it is ready. The email is sent to the address on your user.

Good to know about the voucher package:

  • You get one ZIP file with all the files attached to the vouchers in the period.

  • Each file is named Bilag-<voucher number> <original file name>, for example "Bilag-1042 faktura.pdf". The voucher number is the same as in the SAF-T file, so the files can be linked to the postings in the new system.

  • Only posted vouchers are included. Documents still waiting in the document inbox are not included.

  • Vouchers with no attached file give no file in the package – the posting is still in the SAF-T file.

  • Download the package as soon as the email arrives – the link expires. If it has expired, run the export again.

  • Do you get a warning that the site is harmful when you click the link? Then your email security filter (for example Microsoft Defender) is blocking it. The link passes through our email service before taking you to the file. Ask your IT department to allow it, and run the export again.

Tips for large exports

If the company has many years of vouchers, it can be a good idea to export one year at a time. This gives smaller ZIP files that are easier to download and import into the new system.

What about customers, suppliers and invoices?

On the same page you can also export Invoices, Customers, Suppliers, Products, Projects and Timesheets – useful if the new system should include the registers as well. Click Export under the section you need.

When should you contact us?

Contact us if:

  • You don't receive the email with the download link within a reasonable time (check your spam folder first).

  • The export gives an error message.

  • The SAF-T file is rejected by the new system.

Tell us the client name, the period you exported, which export it concerns (SAF-T or voucher files) and the exact error message – preferably with a screenshot.

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