In short: When you start the bank reconciliation for a month, Catacloud automatically creates a voucher of the type Bankstatement for the bank account and the month. The voucher has a voucher number but no postings, so it does not affect the accounts. This is completely normal.
Why does the voucher appear?
You see a voucher in Accounting → Journal that:
has the type Bankstatement
is dated the last day of the month (for example 31.10.2026)
has only one line: Outgoing balance
shows the message "Note! Can only be edited in bank reconciliation" when you open it
The voucher is created when someone clicks Reconcile in Bank → Bank reconciliation for a new month. This voucher collects the bank reconciliation for that bank account and that month. It gets a voucher number straight away, even if the reconciliation is not finished yet.
The screenshots show the app in Norwegian.
Does it affect the accounts?
No. To begin with, the voucher has no postings (debit/credit) and does not change the balance of any account.
The Outgoing balance line in the journal is not a posting. It only shows the balance of the bank account in the accounts.
The voucher only gets postings if you post bank transactions directly from the bank reconciliation, for example bank fees or interest.
The voucher is also where the attachments to the bank reconciliation are stored, for example an imported bank statement. You find them under the Attachments tab in the bank reconciliation.
What does the voucher show when I open it?
Under Transactions you see a summary of the reconciliation for the month:
Incoming balance
the vouchers posted against the bank account in the period
Outgoing balance accounting and Outgoing balance bank
Deviation – the difference between the accounts and the bank
If there is a deviation, it simply means that the reconciliation for the month is not finished yet. It is not an error in the voucher. The deviation disappears once all bank transactions have been reconciled.
Can I delete the voucher?
No. The voucher is posted and has a voucher number, and posted vouchers cannot be deleted. It can only be changed from the bank reconciliation. You don't need to delete it either, because it does not affect the accounts.
There is one voucher per bank account per month. If you have several bank accounts, you get one bank statement voucher for each account you reconcile.
I see two bank statement vouchers for the same account and month
This can happen if a bank import has been removed with Remove bank-import and the month has been reconciled again. This option is only available for bank accounts that are not connected to the bank automatically.
When the import is removed, the old voucher stays with the same voucher number:
If it had postings, it gets reversing postings in the same voucher, just like other reversed vouchers. The total becomes 0, and the voucher no longer affects the accounts.
If it was empty, it stays empty.
When you reconcile the month again, a new bank statement voucher is created with a new voucher number. The new voucher is the one that applies. The old one cannot be deleted, but it does not affect the accounts.
I started the reconciliation too early – is that a problem?
No. You can start the reconciliation before the month has ended and continue as the transactions come in. However, you cannot approve the reconciliation (Approve reconciliation) until the month is over.
When should you contact us?
Contact support if:
you see two bank statement vouchers for the same bank account and month, and both have postings that have not been reversed
the bank statement voucher has postings you don't recognise
Include:
client name
voucher number
bank account
month
a screenshot of the voucher