Have you posted an invoice without registering a payment and are now wondering where to find it again? Here we explain two things: how to set up Catacloud so you don't forget to register payment when posting, and where to find an overview of invoices that have been posted but not paid.
Set a default payment option when posting
When you post a supplier invoice, you can select the payment method directly in the posting screen. If the field defaults to Not paid, it's easy to forget to register the payment.
You can change the default so that a bank account is pre-selected:
Go to Administration → Accounting.
Find the setting for the default payment option when posting.
Select the desired bank account instead of Not paid.
Save the setting.
The next time you post an invoice, the payment field will automatically show the selected account. You can still change it manually per voucher if needed.
See which invoices have been posted but not paid
If you have already posted invoices without registering payment, you will find them in the accounts payable ledger. This shows all open items – invoices that have been posted but where the payment has not been matched.
Go to Accounting → Accounts payable ledger.
Open items without payment are shown in the list. You can filter by supplier or date to find what you're looking for.
Click the lock icon on an item to see whether the payment has been matched against a bank transaction – and which transaction it is linked to.
Click on the item itself to see the details and register payment if needed.
Note: The accounts payable ledger gives the most accurate picture when the bank has been reconciled. If you have not done bank reconciliation, items that have actually been paid may still appear as open.
When should you contact us?
You cannot find the setting for the default payment option – provide which version of Catacloud you are using.
An invoice shows as unpaid in the ledger but you know it has been paid – check that the bank has been reconciled and contact us in the chat with the client name and invoice number.