Catacloud Servicedesk

An explanation of the most common error messages when paying from Catacloud (KID/OCR, funds, access rights, account number, remittance, bank agreement) and how to fix them.

Error messages on bank payments – what they mean and what to do

Explains why you see this bank synchronisation message in Catacloud and what to do about it.

"Daily access limit reached without PSU presence" – what does this mean?

An overview of the most common reasons why bank transactions are missing in Catacloud – and what to do in each case.

Missing bank transactions – what do I do?

Florence C.L.H. Kröger-Smedmann

What the bank’s error messages mean, and what to do when payments or transactions stop.

Bank error messages

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