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Setting up bank integration via Aritma

Step-by-step guide for activating the Aritma bank integration in Catacloud, including what to do if you get error messages.

Written by Florence C.L.H. Kröger-Smedmann

The Aritma bank integration lets Catacloud fetch transactions and send payments directly from the accounting system. Setup is done in Catacloud, but requires the bank to approve the agreement – this normally takes 1–3 business days.

How to activate bank integration

  1. Go to Administration → Bank and click the toggle under Bank integration. The "Activate bank integration" dialog opens.

  2. Select Aritma and click Set up integration. Catacloud automatically sends a registration to Aritma – you don't need to do anything more with Aritma at this stage. If you get an error message here, see the section "Error message during activation" further down.

  3. You'll normally be redirected to the bank's website to order the agreement. The bank may ask about:

    • Which accounting system will be used (answer: Catacloud / Aritma)

    • Which services are to be set up (account information and/or payments)

    • Whether there's an existing agreement to be moved, used in parallel, or whether this is a completely new agreement

    • Whether payments should be approved from the accounting system, and the number of approvers

    • The desired start date for the agreement

  4. Wait for activation. The bank processes the order normally within 1–3 business days. Catacloud shows the status "Waiting for approval from provider" in the meantime. When the bank approves, the status updates automatically to "Active" – you don't need to do anything more.

Note: Do not cancel an existing bank integration before the new one is fully working. You can have two integrations active in parallel during a transition period, but one and the same bank account can only be connected to one system at a time.

Error message during activation

"OrganizationNumber already registered" or "This client already exists"

The company is already registered with Aritma – typically because you've previously used another accounting system with an Aritma integration. You have two options:

Option A – Move the agreement to Catacloud
Choose this if you're going to use Catacloud as your new system and want to move the accounts over from the previous one.

  1. Contact us and provide the organisation number and which system you came from.

  2. Agree with us on when the agreement should be moved – don't cancel the agreement in the old system before we confirm the move is complete.

  3. We send a request to Aritma to move the agreement at the agreed time. Transaction history follows, so you won't have any gaps in the data.

  4. New accounts are added to the bank agreement by a person with authorisation or via the bank's customer adviser.

Option B – Keep both integrations in parallel
Choose this if you're going to run two systems side by side. Remember that each individual bank account can only be connected to one of the systems.

  1. Contact us and explain that you want to keep both, and which accounts should be in which system.

  2. We coordinate with Aritma so that both integrations are active with the correct account allocation.

Whichever option you choose, you must contact us – this cannot be resolved directly in Catacloud.

Adding new bank accounts afterwards

Have you created new bank accounts after the integration was set up?

  1. Verify that the account is included in the bank agreement (check with the bank).

  2. Let us know, and we'll follow up with Aritma for activation.

OCR setup (KID payment)

Some banks ask for OCR information during setup. Use these values for Catacloud:

  • Number of digits in KID: 16

  • Modulus: 10

  • Data recipient / customer unit ID: 00227283

Sending payments from Catacloud (remittance)

If you're going to send payments from Catacloud, an Aritma user must be set up for approval:

  1. Aritma creates a user for you.

  2. You receive an email with a link to create a password.

  3. You sign the setup via Aritma's signing system.

  4. Two-factor authentication (2FA) is set up.

Latest deadline for payments that need to reach all banks during a payroll run: 2:30 p.m.

Multiple approvers: Contact us and provide the name and email address of everyone who is to approve, and we'll set this up with Aritma. Note that Aritma supports only one email address per user – if someone is already registered in Aritma, let us know.

When should you contact us?

  • You get the error message "OrganizationNumber already registered" or "This client already exists".

  • The status hasn't changed to "Active" after 3 business days.

  • You need to add new bank accounts after the integration is set up.

  • You need to set up payment approval or multiple approvers.

Please provide: organisation number, bank name and which status or error message you see in Catacloud.

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