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Disconnecting a bank account or turning off Aritma

How to disconnect a single bank account from the Aritma integration, or turn off bank integration entirely in Catacloud.

Written by Florence C.L.H. Kröger-Smedmann

You can disconnect a single bank account with Actions → Disconnect, or turn off bank integration entirely with the toggle under Bank integration. You do both under Administration → Module settings → Bank (the "Bank settings" page).

Disconnect an account or turn off the integration

  • One account: Actions → Disconnect on the bank account in the Bank accounts list. The integration stops for that account.

  • The whole integration: Click the toggle under Bank integration and confirm with Deactivate bank integration. If you get an error from Aritma, the company may still have active agreements at Aritma – please contact us.

Note: If you're switching to a different bank integration, don't end the existing one until the new one is fully working.

When should you contact us?

  • You get an error from Aritma when you try to deactivate the bank integration.

  • You get an error message you can't find a solution for here.

Please include: organisation number, bank name and which status or error message you see in Catacloud.

See also

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