If you need to add a new company – whether a new client for your agency or your own company – you can do it yourself in under a minute. You'll find the option in the menu in the top right corner.
How to create the company
Click your name / the company name in the top right corner, next to the arrow (∨).
Select New company.
You'll be taken to the Create company/organization page.
Leave the country set to Norway (or change the country in the drop-down list if the company is foreign).
Enter the Legal entity name in the search field. Catacloud looks up the company in the Brønnøysund Register Centre as you type – select the correct company from the list that appears. Each result shows the organization number and company form (e.g. AS, ASA, FLI).
Tick I accept the terms of service, and confirms that I represents this organization.
Click Create company.
Search by name – not organization number
Always look up the company by name. If you paste in an organization number with spaces, the lookup against Brønnøysund may fail, and it can look as if the company doesn't exist. If you type the name, the matches appear and you select the correct company directly.
The company is not in the Brønnøysund Register
If the company is brand new or of a type that isn't listed in Brønnøysund, click the link My company is not registered in Brønnøysundregisterne below the search field. You can then register the information manually.
Are you an accountant? Place the client under the agency
This is the point where most people get stuck: a new company ends up on its own instead of under the agency.
When you create the company, turn on the Add client to agency toggle. The client is then linked to your agency right away, and you avoid having to move it afterwards.
For the client to end up under the correct agency, you should be inside the agency company when you create it. If you're inside another client or your own company, the new client may end up as a standalone company.
The company didn't end up under the agency – now what?
Did you forget the toggle, or did the company end up on its own? It can still be linked to the agency:
A person with administrator rights in the agency must have access to the company.
That person goes into the Agency module and adds the company as a client there.
See the separate article: How to add clients to an agency for the full procedure and management of access.
When should you contact us?
Contact support at [email protected] if:
The company doesn't appear when you search, even when you search by name.
You need to create a company form you're unsure is supported (e.g. a foundation or association), particularly with regard to bank integration.
A company has ended up in the wrong place and you don't have an administrator who can move it.
To help us assist you quickly, please provide: the federal ID, company name and which agency the company should be placed under.