Aritma is a bank integration based on file transfer. You turn it on in Catacloud and connect your bank accounts, and then you order the agreement in your online bank. The bank normally processes the order within 1–3 business days. Not sure whether Aritma or ZTL suits you best? See ZTL or Aritma – which bank integration should you choose?
Before you start
Every bank account has an account number and BIC/SWIFT. Catacloud checks all bank accounts on the client before the integration can be turned on. See Error about missing BIC/Swift when activating bank integration.
The right permissions. To turn on the integration you need Add extra billable services, and to connect the accounts you need Create and update bank accounts, both under Administration. See Which permissions are needed to set up bank integration?
Someone with authority over the bank accounts must sign the agreement in the online bank (step 4).
How to set up Aritma
Step 1 – Turn on bank integration
Go to Administration → Module settings → Bank. Under Bank integration, click the toggle. The dialog «Activate bank integration» opens. Under Choose integration you see the two providers, and the price is shown at the bottom under Bank integration price.
Step 2 – Choose Aritma
Click Set up integration on the Aritma card. The toggle then shows Active, with Powered by ARITMA above it.
If it says Missing step to complete bank integration instead, click Continue setup and complete the steps. Then click Refresh status.
Step 3 – Connect the bank accounts
Under Bank accounts, click Actions → Set up integration on each account that should be included. Connected accounts get the label Connected.
Catacloud fetches transactions from the start of the month the account is connected. Earlier months are reconciled with a bank file or PDF, see Importing bank transactions from a file (CSV, Excel or TXT).
Step 4 – Order the agreement in your online bank
Once the accounts are connected, a table appears under Bank integration with one row per bank. Click the arrow › on the right of the row. This opens a guide from Aritma for your specific bank, with a link to what needs to be signed or ordered in the online bank.
The person who signs the agreement must have authority over the bank accounts. Some banks ask for OCR (KID) information during the order – use the values shown in the guide.
Step 5 – Notify Aritma and wait for the status to become Active
The bank normally processes the order within 1–3 business days. The bank does not notify Aritma automatically when the agreement is in place, so contact Aritma once the agreement has been signed in your online bank. Include the organisation number, bank name and account number.
Once Aritma has registered the accounts, the status in the table changes to Active by itself – you don't need to do anything more in Catacloud. Until then, you may see From Aritma: Bank account is not found under the account in Bank → Bank accounts, see Aritma setup error messages – what they mean and what to do.
The statuses in the table of bank services
Active – the bank is ready, and transactions and payments go through Aritma.
Awaiting signing – the agreement has not been signed in the online bank yet. Click › on the row and follow the guide.
Awaiting approval from bank – the bank is processing the order.
Awaiting approval from provider – Aritma is processing the order.
Deactivated – the service is not active for this bank. Click › for the guide, or contact us if you're unsure.
Unknown state – contact us.
The arrow › is shown on every row that is not Active.
Once the integration is active
Payments: Everyone who will approve payments needs their own Aritma user. See Creating an Aritma user for approving payments.
A new bank account later: Connect it with Actions → Set up integration. The account must also be included in the bank agreement, and Aritma must be told about the new account – the bank does not notify them automatically.
Disconnecting or turning off: see Disconnecting a bank account or turning off Aritma.
Error messages
Error messages during setup and when approving: Aritma setup error messages – what they mean and what to do
The company is already registered with Aritma from another system: The company is already registered with Aritma – what do I do?
When should you contact us?
The status is still not Active after 3 business days.
The toggle shows Failed, or you get an error message you can't find a solution for.
You're moving an existing Aritma agreement from another accounting system.
Please provide: organisation number, bank name and the status or error message you see in Catacloud.